Technical Support form
USA
- If you live in the USA, Canada or South America, fill in the
form below.
- If you live in the rest of the World, please click here
for the International Support form. Thank you.
Please take some time to fill in this form. The more information you give
us on your system configuration, the better we can answer your query.
Mandatory fields are marked with "*". Don't forget to enter
your e-mail address for a faster reply. When you're done, click the Submit
button at the bottom of the page. Thank you.
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Personal Information
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| Name*: |
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| e-mail address*: |
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| Company*: |
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| Area of business: |
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| Address 1: |
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| Address 2: |
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| City*: |
State (US):
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| Zip: |
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| Country*: |
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| Tel. |
Fax:
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This address is:
Home
Office |
Configuration
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| Operating System*: |
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| Computer*: |
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| RAM Size*: |
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| Size of Hard Disk:
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| Available*:
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Average filesize*
of images to process: |
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| Special extensions (Mac)/TSR Programs (PC): |
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Frequently used software
(including version): |
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| Network description: |
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| Scanner(s)*: |
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| Other image source(s):
(Digital Camera,
Kodak Photo CD) |
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| PostScript Printer(s)*
Digital Proofing System: |
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Product Information
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Which binuscan product* are
you using?
Note: you must check at least ONE box.
binuscan ColorPro
binuscan ColorPro Professional
binuscan JobManager
binuscan PhotoPerfect CMYK & RGB for UMAX
binuscan PhotoPerfect RGB for UMAX
binuscan PhotoPerfect Master for UMAX
binuscan PhotoPerfect Advanced for UMAX
binuscan PhotoPerfect Junior for UMAX
binuscan PhotoPerfect Master for Polaroid
binuscan PhotoPerfect Advanced for Polaroid
binuscan PhotoPerfect for Kodak Photo CD Master Pro
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Special Configurations:
Ex: 3 JobManager Mac sending orders to ColorPro NT server...
IMPORTANT:
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| Serial Number*: |
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| Product Version*: |
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| Date of purchase: |
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| Distributor/Dealer*:
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How to check your serial number:
- binuscan ColorPro/binuscan JobManager, run CounterCP or Serial Number
application.
- binuscan PhotoPerfect Master/Advanced with a dongle, run Serial
Number application.
- binuscan PhotoPerfect Master without a dongle, S/N is printed on
the product label.
- binuscan PhotoPerfect Advanced without a dongle, S/N is printed
on the product label or on the CD.
- binuscan PhotoPerfect Junior for UMAX, use CD serial number.
- binuscan PhotoPerfect for Kodak, use CD serial number.
Are you registered?
Make sure you have faxed your registration card, otherwise your request
cannot be completed.
If you haven't, fill in your card now and fax it to:
USA, Canada and Latin America: (914) 428-4323
Europe, Asia, Africa and Rest of the World: +377 / 97 98 55 56.
For your convenience, on-line registration will soon be available.
Message to technical support:
Note: (*) identifies mandatory fields. If
these fields contain no information your request cannot be processed.
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