PhotoPerfect for Umax Technical Support


Important notes:


  1. Using PhotoPerfect with the Astra 4000U
  2. Scanning negatives on Astra 1220S
  3. binuscan PhotoPerfect and ICC
  4. "-10468 No scanner found on the SCSI bus"
  5. "Protection initialization failed - 993 check dongle connection"
  6. Upgrade to binuscan PhotoPerfect Junior 3.3 for Astra 1220S and 1220P users (upgrade works with binuscan PhotoPerfect Junior 3.2 only)
  7. Upgrade to binuscan PhotoPerfect Master Mac 3.2 for PowerLook III and PowerLook 3000 users
  8. "Message file is damaged or isn't up to date".
  9. "Scanning with an Astra 610S, F/W V. 1.3 and above: there are stripes in the preview image".
  10. "MSVCRT20.DLL not found, or not compatible with WIN32S".
  11. "This image comes from an unidentified scanner".
  12. "Could not find scanner settings, Magicscan-binuscan will use default settings". (PhotoPerfect Junior 3.0)
  13. "Could not find scanner settings, Magicscan-binuscan will use default settings". (PhotoPerfect Advanced 3.0)
  14. "Protection Fault", Magibinu.exe crashes.
  15. Cannot scan under Windows NT
  16. Crashing after scanning

Using PhotoPerfect with the Astra 4000U

PhotoPerfect CMYK & RGB 4.4, PhotoPerfect RGB 4.4
PhotoPerfect Master 4.3.B, PhotoPerfect Master 4.3.B
Users of PhotoPerfect 4.3.B or PhotoPerfect 4.4 can now use it with the new Astra 4000U.
Please download the following updater and update your installed PhotoPerfect.

Scanning negatives on Astra 1220S

PhotoPerfect Advanced 4.3
Users of PhotoPerfect Advanced version 4.3. can now scan negative originals on their Astra 1220S (this mode was not supported in previous versions).
Please download the following updater and update your installed PhotoPerfect Advanced version 4.3x (4.3 or 4.3.A).

binuscan PhotoPerfect and ICC

PhotoPerfect version 4.3
PhotoPerfect version 4.3 is now ICC compliant. Images scanned with a UMAX scanner then processed with PhotoPerfect can be tagged with a special "binuscan" ICC profile that describes the scanner and processing.
This is extremely useful for Photoshop 5.0 (or newer) which applies a profile as images are opened.
ICC_BPP_Mac_sit.bin -- 124KB is an installer which places a file called "binuscan.icm" in the IPM:Data folder.

"-10468 No scanner found on the SCSI bus"

PhotoPerfect version 4.3
This problem occurs on some Ultra-wide Adaptec SCSI under Windows 98/98 and NT. It does not affect the operation of the software.
To solve this problem:
  • Install the latest version for the AHA2940U as well as the ASPI32 drivers, available from Adaptec.
  • next, in the Adaptec Bios, configure as follows:
    • Ultra SCSI -> disabled
    • Initiate sync negotiation -> no
    • Enable sync disconnection -> no
    • Maximum transfer rate -> 5.0 MB.
This will solve the problem.

"Protection initialization failed - 993 check dongle connection"

binuscan PhotoPerfect Advanced 4.2
This message appears randomly under some versions of Windows NT.
The problem can be fixed by installing the Rainbow Sentinel drivers.
Please download RAINBOW.zip -- 236KB.

Upgrade to binuscan PhotoPerfect Junior 3.3 for Astra 1220S and 1220P users (upgrade works with binuscan PhotoPerfect Junior 3.2 only)

binuscan PhotoPerfect Advanced 4.2
Users of Astra 1220S and 1220P with binuscan PhotoPerfect Junior 3.3 can upgrade their software to version 3.3, which supports the latest UMAX scanners.
Please download:

Upgrade to binuscan PhotoPerfect Master Mac 3.2 for PowerLook III and PowerLook 3000 users

binuscan PhotoPerfect Master 3.0 or 3.1
Users of PowerLook III and PowerLook 3000 with binuscan PhotoPerfect 3.1 or 3.0 can upgrade their software to version 3.2, which supports the latest UMAX scanners.
Please download PP_3_2_Upgrade.bin -- 2.4MB.

"Message file is damaged or isn't up to date".

binuscan PhotoPerfect Master 3.2
Le fichier de messages (binuscan.mes) de la version française PC est endommagé et n'est pas installé correctement.
Le logiciel refuse de fonctionner avec un fichier de messages vide.
Le fichier de messages complet est disponible au téléchargement :
PPMAS32F.ZIP -- 15KB.
Cette archive contient le fichier de messages et un fichier LISEZMOI.TXT avec toutes les instructions nécessaires.

"Scanning with an Astra 610S, F/W V. 1.3 and above: there are stripes in the preview image".

binuscan PhotoPerfect 3.2 and Umax Astra 610S
This is a bug in F/W version 1.3 of the Umax Astra 610S.
When scanning at less than 100 dpi (or previewing at 72 dpi), the color bytes are misordered.
Stripes appear in the image. If the final scan is performed at more than 100 dpi, the final image will look fine. But if the final scan is performed at less than 100 dpi, stripes will also appear in the final image.
Please download UPDPP32.ZIP -- 528KB.
This archive contains an updater called UPDPP32.EXE which will fix this bug.Note: for 3.11 users, this updater will also install a newer version of MSVCRT20.DLL (see below).

"MSVCRT20.DLL not found, or not compatible with WIN32S".

binuscan PhotoPerfect Junior, Advanced, Master 3.1 and 3.2
(Windows 3.11 only)
If you get an error message such as "MSVCRT20.DLL not found", or "This version of MSVCRT20.DLL is not compatible with WIN32S", please download UPDVC20.EXE -- 127KB.
This is a self-extracting file which includes a README with detailed information on the installation procedure.

"This image comes from an unidentified scanner".

binuscan PhotoPerfect Junior/Advanced 3.0 for UMAX Astra 600S
A bug has been found to occur with binuscan PhotoPerfect Junior version 3.0 and UMAX Astra 600S scanners.
binuscan IPM displays the error message "This image comes from an unidentified scanner" when images are examined.
These images are then placed directly in the TO CHECK folder without being processed.
The problem occurs frequently on Apple Power Macintosh 7200 running system 7.5.2.
It has also been found to occur randomly on other systems and configurations.
Once the problem arises once, the software never works again with the Astra 600S scanner.
Click here to download binuscan IPM Updater -- 77KB.
This patch will install the necessary resources and update the code of binuscan IPM.

"Could not find scanner settings, Magicscan-binuscan will use default settings".

binuscan PhotoPerfect Junior 3.0 for UMAX S6E
The settings files for the UMAX S6E included in binuscan PhotoPerfect Junior 3.0 for Windows have been reported to cause functional problems with MagicScan-binuscan.
These problems are solved by downloading the FIXJUN30.ZIP file and replacing the existing WINDOWS/FACTOSET directory and its contents (this .ZIP file includes a readme with detailed explanations of the procedure).
This problem only occurs with binuscan PhotoPerfect Junior Version 3.0 bundled with the UMAX S6E for Windows. It doesn't occur with the Mac Version.
It doesn't affect the Junior version bundled with other scanner models, Macintosh or Windows.

"Could not find scanner settings, Magicscan-binuscan will use default settings".

binuscan PhotoPerfect Advanced 3.0 for UMAX S6E
Same as above for users of PhotoPerfect Advanced for Windows with the UMAX S6E.
Please download the FIXADV30.ZIP file and proceed as explained in the readme file.

"Protection Fault", Magibinu.exe crashes.

binuscan PhotoPerfect Junior 2.3.2
(Win 3.11/95 only)
The BINUSCAN.DS file included in binuscan PhotoPerfect Junior 2.3.2 for Windows has been reported to cause functional problems with MagicScan-binuscan.
These problems are solved by downloading the new BINUSCAN.DS (FORTWAIN.EXE) file and using the setup application to replace the existing BINUSCAN.DS (this .exe file includes a readme with detailed explanations of the procedure).
This problem only occurs with binuscan PhotoPerfect Junior Version 2.3.2 under Windows 3.11 or Windows 95.
It doesn't occur with Windows NT, neither with binuscan PhotoPerfect Advanced or Master under any version of Windows.

Cannot scan under Windows NT

binuscan PhotoPerfect Master, Advanced & Junior 2.3.1 or 2.3.2
(Win NT only)
If you wish to use binuscan PhotoPerfect with Windows NT, you should download the following files and replace the existing ones:
  • PhotoPerfect Junior users: please download PPJUNT.ZIP.
  • PhotoPerfect Advanced users: please download PPADNT.ZIP.
  • PhotoPerfect Master users: please download PPMANT.ZIP.
All files are .ZIP archives and include a readme with detailed explanations of the procedure.

Crashing after scanning

binuscan PhotoPerfect Junior, Advanced or Master 2.3
If you use a 256 color monitor, the UMAX MagicScan-binuscan driver crashes at the end of the scanning operation.
Your monitor must be set to thousands or millions of colors to use it properly.
Last updated April 28, 2000





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